Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges are calculated based on destination, weight, and dimensions of items. To obtain accurate shipping fees, please proceed to checkout and the system will provide the relevant information. We aim to offer competitive rates and occasional promotions. For further assistance, our customer service team is available to help. We appreciate your patronage.

We offer Cash on Delivery only inside UAE.

Our Online Shop accepts Visa cards for credit and debit payments, PayPal and Apple Pay for secure and convenient transactions.

Delivery times vary based on your location and the shipping method selected during checkout. To provide you with specific information, please refer to the estimated delivery time displayed on the checkout page before completing your purchase. We are committed to ensuring timely deliveries and keeping you informed throughout the process.

Rest assured, shopping in our Online Shop is highly secure. We employ industry-standard encryption (SSL) to protect your data during transactions. Your privacy is a priority, and we strictly adhere to data protection regulations. Sensitive information is handled responsibly, ensuring a safe and secure online shopping experience